FAQs

Frequently asked questions

Q: What types of hospitality businesses do you work with?

We work right across hospitality: hotels, pubs, restaurants and live venues, from independent hotels through to larger groups. We have particular experience managing portfolios, looking after multiple sites and multiple brands at once for some of the leading hotel and hospitality management companies. Whether you are a single venue or a whole estate, we scale to fit.

Q: Do you shoot in live venues during service?

Yes. We shoot in live venues during service, and in closed conditions when that suits the brief better. We find that working in real conditions gives content more authenticity and makes it feel genuine rather than staged. In practice we work in all kinds of venues at all kinds of times, fitting around your service rather than interrupting it.

Q: Do you manage social media day to day, or just create the content?

Both. We manage your social media day to day and we create the content that goes on it. Content creation is built into most of our social media management contracts, so you can count on our team visiting your property to capture bespoke content, made for your brand and your use, rather than relying on stock or recycled images.

Q: How are you different from hiring a photographer or a social media agency?

With a photographer you get lovely images. With us you get someone who knows how to capture content specifically for social media, backed by an agency with decades of social media marketing experience. So you get quality on a par with a specialist photographer, with the strategy, planning and channel management behind it to make sure that content actually works.

Q: Do you work on retainer or per project?

We do both, though most of our work is on retainer. A retainer is usually the best way for us to scale and grow your channels and work closely with you over time, but we are happy to take on individual projects where that makes more sense.

Q: What areas do you cover?

We work across the whole of the UK and Northern Ireland, so wherever your properties are, we can look after them. If you have sites in Europe or further afield, we can accommodate that too.

Q: Who owns the content and usage rights?

Content ownership is agreed at the start of your contract. In most cases the content we create remains ours, and if you would like to keep using it beyond the term we can arrange licensing so you have everything you need. We will always make this clear upfront so there are no surprises.

Q: How quickly can you turn content around?

Fairly quickly. Turnaround depends on your lead time and what the content is for, but we can often deliver in one to two weeks, and more typically two to three. If you have a fixed deadline, let us know early and we will plan the shoot around it.

Q: How much does hospitality content cost?

It depends on what you need. We can send different levels of team and equipment depending on the property and the content you are after, and content creation days are usually built into our contracts. We also offer standalone options, with prices starting from around £800 excluding VAT. The best next step is a quick conversation so we can recommend the right level for your brand.

Straight answers about how we work, what we do and how we can support your hospitality brand.

If you cannot find the answer you are looking for, please get in touch. We are always happy to talk through your specific requirements.

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Book a discovery call View our hospitality work

Your questions, answered

Here are answers to the most common questions we get about our services, process and working with hospitality brands.

What does Moreton Reynolds do?

Moreton Reynolds is a social and digital marketing agency. We look after the day to day management of all your social channels, social advertising, content creation and influencer activity. Put simply, we take your brand from strategy right through to results, handling the planning, the content and the delivery so your team does not have to carry it all.

What types of hospitality businesses do you work with?

Do you shoot in live venues during service?

Do you manage social media day to day, or just create the content?

How are you different from hiring a photographer or a social media agency?

Do you work on retainer or per project?

What areas do you cover?

Who owns the content and usage rights?

How quickly can you turn content around?

How much does hospitality content cost?

Still have a question?

We would love to hear from you. Get in touch and we can talk through your requirements and how we can help your hospitality brand.

Get in touch

Ready to make your hospitality brand easier to choose?

Start with a practical conversation.

We will talk through where you are now, what is creating pressure, what needs improving and where Moreton Reynolds could help.

Book a discovery call View our hospitality work

Moreton Reynolds helps hotels, restaurants, pubs, clubs, venues and hospitality groups create better content, stronger social media and more organised campaign activity.

info@moretonreynolds.com

Frequently asked questions

Your questions, answered

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